For owner-managed businesses where the website matters and the spend adds up, but there’s nobody in-house to say whether any of it is working. Ten years of building behind every answer.
Most people arrive with a decision to make rather than a job to hand over. Working out which one you’ve actually got is usually the first thing worth doing.
An outside view of your website, your digital spend and the people you’re paying for both. Then a plan you can act on, in plain language.
Ten years of building, from WordPress and Shopify through to bespoke. Specified properly first, so you know what you’re getting and what it will cost to run.
Which tools genuinely help, how to get your team properly competent with them, and where they shouldn’t be used at all.
Malware, exposed customer data, backups that have never been restored. Almost all of it is automated, and almost all of it is preventable.
You’ve built something with AI tools and it works. Before real people and real money touch it, there’s a short list worth going through together.
An AI legal guide, instant proofreading quotes, behaviour-based HubSpot automation and a personal document library, all built into one platform for founders.
60-minute local delivery, a B2B trade portal with tax invoices and quotes, and one ID-verified membership that works at every store, kiosk and online.
Smart subscriptions, effortless upsells and a B2B early-warning system, built to keep eco-friendly toilet paper arriving right on time.
Interactive debt tools, campaign-tracked leads routed straight into a custom CRM, and WhatsApp conversations queued to the right advisor.
I’ve written the proposals I now review. I know which line items are real and which are assumptions nobody has priced.
You should never leave a meeting nodding at something you didn’t follow. Explaining it clearly is the part I’m best at.
I’ve run and read the campaigns, not just the reports, so search versus paid is a judgement, not a guess.
Domains, hosting, code and accounts in your name from day one. Not renegotiated if we ever part ways.
I’ve spent ten years on the supplier’s side of these conversations, which means I know how quotes are built, where the margin hides, and what’s genuinely difficult as opposed to what’s being described as difficult.
So if the honest answer is that your site is fine, or that you need a different specialist, or that you should spend nothing this quarter, that’s the answer you’ll get. It costs me a job occasionally. It’s also the only reason the advice is worth paying for.
I’ve written the proposals I now review. I know which line items are real and which are assumptions nobody has priced.
You should never leave a meeting nodding at something you didn’t follow. Explaining it clearly is the part I’m best at.
I’ve run and read the campaigns, not just the reports, so search versus paid is a judgement, not a guess.
Domains, hosting, code and accounts in your name from day one. Not renegotiated if we ever part ways.